Privacy Policy

1 Information We Collect

When you register as a Student or use our portal, we collect certain personal information to facilitate enrollment, customize study plans, and manage academic processes:

• Primary Profile Data: Full name, date of birth, gender, and profile picture.
• Contact & Geographics: Email address, WhatsApp/phone number, country of origin, and current residential address.
• Academic Preferences: Native language, other languages spoken, current language level, selected course program, study goals, and discussion topics you wish to focus on or avoid.
• Study Group Data: Full name, email, phone number, and country of origin of your classmates if you register for a group package.

2 How We Use Your Information

We use the collected data for the following purposes:

• To design your customized curriculum and pair you with the most suitable tutor or class.
• To process your account registration, billing, and learning transaction records.
• To send critical notifications regarding class schedules, lesson modifications, or administrative updates.
• To support real-time chat sessions between you, administration staff, and your tutors.
• To secure our portal's registration forms from spam (including Google reCAPTCHA validation).

3 Data Protection & Security

Your data security is our priority. We employ industry-standard encryption (SSL/TLS) for data transfers, store passwords securely using strong hash algorithms, and restrict data access using role-based permissions (RBAC). We pledge never to sell, rent, or lease your personal information to third parties.

4 Cookies & Third-Party Integrations

We use essential session cookies and local storage tokens to maintain your active login session. Additionally, we use Google reCAPTCHA to protect our portal from malicious activities and bot registrations. Your interactions with reCAPTCHA are governed by the Google Privacy Policy and Terms of Service.

5 User Rights

You have full rights to access, update, correct, or request the permanent deletion of your personal data from our active systems at any time. You can submit these requests by reaching out via our Help page or directly contacting our support team.